/* Mensagens estilo WhatsApp — widget visitante + painel admin */

:root {
    --fu-wa-bg: #0b141a;
    --fu-wa-bg-pattern: #111b21;
    --fu-wa-sent: #005c4b;
    --fu-wa-sent-text: #e9edef;
    --fu-wa-recv: #202c33;
    --fu-wa-recv-text: #e9edef;
    --fu-wa-sys: #182229;
    --fu-wa-sys-text: #8696a0;
    --fu-wa-time: rgba(255, 255, 255, 0.55);
    --fu-wa-foot: #1f2c34;
    --fu-wa-input: #2a3942;
    --fu-wa-accent: #00a884;
}

/* —— Área de mensagens (fundo WA) —— */
.fu-chat-msgs-wrap,
.fu-desk-msgs.fu-wa-wall,
#suporteMsgs.fu-wa-wall {
    background-color: var(--fu-wa-bg) !important;
    background-image: url("data:image/svg+xml,%3Csvg width='60' height='60' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M0 0h30v30H0zm30 30h30v30H30z' fill='%23182229' fill-opacity='0.35'/%3E%3C/svg%3E") !important;
    background-size: 60px 60px !important;
    padding: 12px 14px 16px !important;
    gap: 2px !important;
}

.fu-chat-msgs-wrap {
    max-height: min(340px, 42vh);
}

/* —— Bolha base —— */
.fu-chat-msg,
.fu-suporte-admin-msg {
    max-width: 82%;
    min-width: 72px;
    padding: 6px 8px 8px 10px !important;
    border-radius: 8px !important;
    border: none !important;
    box-shadow: 0 1px 0.5px rgba(11, 20, 26, 0.35);
    font-size: 14.2px !important;
    line-height: 1.35 !important;
    word-break: break-word;
    position: relative;
}

.fu-wa-sender {
    display: block;
    font-size: 12px;
    font-weight: 700;
    color: #53bdeb;
    margin-bottom: 2px;
    line-height: 1.2;
}

.fu-wa-bubble-inner {
    display: block;
}

.fu-wa-text {
    display: inline;
    white-space: pre-wrap;
}

.fu-wa-meta {
    float: right;
    margin: 4px 0 -4px 12px;
    font-size: 11px;
    line-height: 1;
    color: var(--fu-wa-time);
    display: inline-flex;
    align-items: center;
    gap: 3px;
    vertical-align: bottom;
    position: relative;
    top: 4px;
}

.fu-wa-time {
    white-space: nowrap;
}

/* Enviada (visitante / você no admin) — direita, verde */
.fu-chat-msg.visitante,
.fu-suporte-admin-msg.visitante {
    align-self: flex-end !important;
    background: var(--fu-wa-sent) !important;
    color: var(--fu-wa-sent-text) !important;
    border-bottom-right-radius: 2px !important;
    margin-left: auto;
}

/* Recebida (ADM / cliente no painel) — esquerda, cinza */
.fu-chat-msg.admin,
.fu-suporte-admin-msg.admin {
    align-self: flex-start !important;
    background: var(--fu-wa-recv) !important;
    color: var(--fu-wa-recv-text) !important;
    border-bottom-left-radius: 2px !important;
}

.fu-chat-msg.admin .fu-wa-sender,
.fu-suporte-admin-msg.admin .fu-wa-sender {
    color: #25d366;
}

/* Sistema — centro, aviso */
.fu-chat-msg.sistema,
.fu-suporte-admin-msg.sistema {
    align-self: center !important;
    max-width: 94% !important;
    background: var(--fu-wa-sys) !important;
    color: var(--fu-wa-sys-text) !important;
    font-size: 12.5px !important;
    text-align: center;
    border-radius: 6px !important;
    box-shadow: none;
    margin: 6px auto;
}

.fu-chat-msg.sistema .fu-wa-meta,
.fu-suporte-admin-msg.sistema .fu-wa-meta {
    float: none;
    display: block;
    margin: 6px 0 0;
    text-align: center;
}

/* Labels antigos — só nome pequeno em cima se existir */
.fu-chat-msg .fu-msg-label,
.fu-suporte-admin-msg .fu-msg-label {
    font-size: 11px !important;
    font-weight: 700 !important;
    text-transform: none !important;
    letter-spacing: 0 !important;
    margin-bottom: 2px !important;
    opacity: 1 !important;
}

.fu-chat-msg.visitante .fu-msg-label {
    display: none;
}

.fu-chat-msg time {
    display: none;
}

.fu-nexus-pkt {
    display: none !important;
}

.fu-chat-msg-pending {
    opacity: 0.7;
}

.fu-wa-ticks {
    margin-left: 4px;
    font-size: 13px;
    font-weight: 600;
    line-height: 1;
    vertical-align: middle;
    display: inline-block;
}

.fu-wa-ticks.is-pend,
.fu-wa-ticks.is-sent {
    letter-spacing: 0;
    color: rgba(134, 150, 160, 0.85);
}

.fu-wa-ticks.is-delivered {
    letter-spacing: -3px;
    color: rgba(134, 150, 160, 0.95);
}

.fu-wa-ticks.is-read {
    letter-spacing: -3px;
    color: #53bdeb;
}

.fu-chat-msg.visitante .fu-wa-ticks.is-read {
    text-shadow: 0 0 8px rgba(83, 189, 235, 0.35);
}

/* Separador de dia */
.fu-wa-date-chip {
    align-self: center;
    margin: 10px 0 6px;
    text-align: center;
}

.fu-wa-date-chip span {
    display: inline-block;
    padding: 5px 12px;
    border-radius: 6px;
    font-size: 11px;
    font-weight: 600;
    color: #8696a0;
    background: #182229;
    box-shadow: 0 1px 0 rgba(0, 0, 0, 0.2);
}

/* Botão descer (estilo WA) */
.fu-chat-body--wa,
.fu-desk-msgs-host {
    position: relative;
}

.fu-desk-msgs-host .fu-wa-scroll-down {
    bottom: 88px;
    right: 22px;
}

.fu-wa-scroll-down {
    position: absolute;
    right: 14px;
    bottom: 12px;
    z-index: 5;
    width: 42px;
    height: 42px;
    border: none;
    border-radius: 50%;
    background: #202c33;
    color: #e9edef;
    font-size: 18px;
    cursor: pointer;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.45);
    transition: transform 0.15s ease, background 0.15s ease;
}

.fu-wa-scroll-down:hover {
    background: #2a3942;
    transform: scale(1.05);
}

/* ADM online — pulso discreto no header */
.fu-chat-head-dot.online {
    box-shadow: 0 0 0 0 rgba(37, 211, 102, 0.5);
    animation: fu-wa-presence 2.2s ease-out infinite;
}

@keyframes fu-wa-presence {
    0% {
        box-shadow: 0 0 0 0 rgba(37, 211, 102, 0.45);
    }
    70% {
        box-shadow: 0 0 0 6px rgba(37, 211, 102, 0);
    }
    100% {
        box-shadow: 0 0 0 0 rgba(37, 211, 102, 0);
    }
}

/* Texto com link clicável (admin) */
.fu-wa-text a {
    color: #53bdeb;
    text-decoration: underline;
    word-break: break-all;
}

.fu-suporte-admin-msg.admin .fu-wa-text a {
    color: #53bdeb;
}

/* Fundo com leve granulação (não “flat IA”) */
.fu-chat-msgs-wrap::before,
.fu-desk-msgs.fu-wa-wall::before {
    content: "";
    pointer-events: none;
    position: absolute;
    inset: 0;
    opacity: 0.04;
    background-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)'/%3E%3C/svg%3E");
    z-index: 0;
}

.fu-chat-msgs-wrap,
.fu-desk-msgs.fu-wa-wall {
    position: relative;
}

.fu-chat-msg,
.fu-suporte-admin-msg,
.fu-wa-date-chip {
    position: relative;
    z-index: 1;
}

/* —— Rodapé estilo WA —— */
.fu-chat-foot {
    background: var(--fu-wa-foot) !important;
    border-top: none !important;
    padding: 8px 10px 10px !important;
    gap: 8px !important;
    align-items: flex-end !important;
}

.fu-chat-foot textarea {
    flex: 1;
    min-height: 42px !important;
    max-height: 100px;
    padding: 10px 16px !important;
    border-radius: 24px !important;
    border: none !important;
    background: var(--fu-wa-input) !important;
    color: #e9edef !important;
    font-size: 15px !important;
}

.fu-chat-foot textarea::placeholder {
    color: #8696a0;
}

.fu-chat-send {
    flex-shrink: 0;
    width: 46px !important;
    height: 46px !important;
    padding: 0 !important;
    border-radius: 50% !important;
    background: var(--fu-wa-accent) !important;
    color: #fff !important;
    font-size: 12px !important;
    font-weight: 700 !important;
    display: grid !important;
    place-items: center;
    border: none !important;
}

.fu-chat-send:hover {
    filter: brightness(1.08);
}

/* Painel admin — compose WA */
.fu-desk-compose {
    background: var(--fu-wa-foot) !important;
    border-top: 1px solid #2a3942 !important;
}

.fu-desk-compose textarea {
    border-radius: 24px !important;
    border: none !important;
    background: var(--fu-wa-input) !important;
    color: #e9edef !important;
}

.fu-desk-compose .fu-desk-btn.primary {
    border-radius: 50% !important;
    min-width: 48px;
    min-height: 48px;
    padding: 0 14px !important;
    background: var(--fu-wa-accent) !important;
    border-color: var(--fu-wa-accent) !important;
    color: #fff !important;
}

.fu-suporte-admin-msg .fu-msg-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 6px;
    margin-bottom: 2px;
}

.fu-suporte-admin-msg.visitante .fu-msg-head .fu-msg-label {
    color: #8696a0;
    font-size: 11px !important;
}

.fu-suporte-admin-msg.admin .fu-msg-head {
    display: none;
}

.fu-suporte-admin-msg .fu-msg-del {
    opacity: 0.5;
    border: none;
    background: transparent;
    color: #8696a0;
    cursor: pointer;
    font-size: 14px;
    padding: 0 4px;
}

.fu-suporte-admin-msg.oculta {
    opacity: 0.4;
}

/* Nexus: mensagens WA (mantém HUD/launcher terminal) */
#fu-suporte-root.fu-nexus .fu-chat-msgs-wrap {
    background-color: var(--fu-wa-bg) !important;
    background-image: url("data:image/svg+xml,%3Csvg width='60' height='60' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M0 0h30v30H0zm30 30h30v30H30z' fill='%23182229' fill-opacity='0.35'/%3E%3C/svg%3E") !important;
    background-size: 60px 60px !important;
}

#fu-suporte-root.fu-nexus .fu-chat-msg {
    border-radius: 8px !important;
    font-family: "Segoe UI", system-ui, sans-serif !important;
    font-size: 14.2px !important;
}

#fu-suporte-root.fu-nexus .fu-chat-foot textarea {
    font-family: "Segoe UI", system-ui, sans-serif !important;
    font-size: 15px !important;
    border-radius: 24px !important;
}

#fu-suporte-root.fu-nexus .fu-chat-send {
    border-radius: 50% !important;
    letter-spacing: 0 !important;
    text-transform: none !important;
}

/* Ops desk — bolhas WA no meio do tema terminal */
.fu-ops-desk .fu-desk-msgs.fu-wa-wall {
    background-color: var(--fu-wa-bg) !important;
    background-image: url("data:image/svg+xml,%3Csvg width='60' height='60' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M0 0h30v30H0zm30 30h30v30H30z' fill='%23182229' fill-opacity='0.35'/%3E%3C/svg%3E") !important;
}

.fu-ops-desk .fu-suporte-admin-msg {
    font-family: "Segoe UI", system-ui, sans-serif !important;
    border-radius: 8px !important;
    border: none !important;
}

.fu-ops-desk .fu-suporte-admin-msg.visitante {
    background: var(--fu-wa-sent) !important;
    color: var(--fu-wa-sent-text) !important;
}

.fu-ops-desk .fu-suporte-admin-msg.admin {
    background: var(--fu-wa-recv) !important;
    color: var(--fu-wa-recv-text) !important;
}

.fu-ops-desk .fu-suporte-admin-msg.sistema {
    background: var(--fu-wa-sys) !important;
    color: var(--fu-wa-sys-text) !important;
}

.fu-ops-desk .fu-desk-compose {
    background: var(--fu-wa-foot) !important;
}